Pick up / Shipping / Returns
Orders must be placed by Sunday to ship or be picked up on Wednesday. Orders placed after Sunday will be fulfilled the following week. Producing a single batch of chocolates takes about 3 days start to finish and everything is done by hand in small batches.
Nationwide shipping is done via USPS Priority Mail flat rate boxes. There is a small handling fee in addition to shipping to cover the packaging/ insulation added to each order to ensure your chocolates arrive in the best condition possible.
You can pick up your order every Wednesday from Tatchen's Restaurant in Freehold, NJ. You may pick up your order anytime during their normal business hours of 11 am-5 pm. (Please bring your order form with you as proof of purchase*)
***RETURNS & REFUNDS***
As a small business we rely heavily on your support and understanding & unfortunately at this time we cannot accept any returns. Since all products are consumable/perishable, unfortunately refunds or reships are not available at this time either.
Thanks for your understanding & we will do everything we can to make your experience with Handcrafted Chocolate an outstanding one.